General Terms and Conditions

Dated 11/2025

Thank you for choosing Kampmann UK Limited. The terms and conditions will apply to any contract between the Buyer and the Supplier. Acceptance of Conditions is implied by the placement of an Order (Please see clause 1 below for an explanation of the relevant definitions).
These Conditions apply to the Contract to the exclusion of any other terms that the Buyer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. These Conditions will only apply to business Buyers. We unfortunately do not sell our goods to consumers.
The Conditions and any Contract between us are only in the English language.

1.Interpretation

1.1  Definitions
In these Conditions, the following definitions apply:
Buyer: a person or entity that purchases or agrees to purchase goods.
Supplier: means Kampmann UK Limited, registered in England and Wales with company number 8322014 whose trading address is at Dial House, Govett Avenue, Shepperton, Middlesex TW17 8AG.
Parties: shall mean the Buyer and the Supplier.
Business Day: a day (other than a Saturday, Sunday or a public holiday) when banks in London are open for business.
Conditions: these General Terms and Conditions (dated: 11/2025).
Contract: the contract between the Supplier and the Buyer for the supply of Goods in accordance with these Conditions.
Delivery Location: the physical location where the goods are handed over (e.g., the seller's plant, warehouse, construction site, or the Buyer's address).
Goods: the goods (or any part of them) set out in the Order.
Intellectual Property Rights: all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
Order: the Buyer’s order for the supply of Goods and/or Services, as set out in writing
1.2  In these Conditions, the following rules apply:
(a)    a reference to a party includes its successors or permitted assigns;
(b)    a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;
(c)    a reference to writing or written includes e-mails.

2.Basis of Contract

2.1  The Order constitutes an offer by the Buyer to purchase the Goods in accordance with these Conditions.
2.2  The Order will only be deemed to be accepted when the Supplier accepts the Order in writing (Order Acknowledgment) and on which date the Contract will come into existence. The Order Acknowledgment will detail your Order and the estimated delivery period.
2.3  Any descriptions or illustrations of the Goods contained on the Website or in other official documents from the Supplier (including, without limitation, offers) are provided solely for the purpose of giving an approximate idea of the Goods. Such descriptions or illustrations shall not form part of the Contract and shall have no contractual force.
2.4  The Buyer confirms that they have the authority to bind any business on whose behalf the Goods are purchased. The Buyer further warrants that they have the necessary technical expertise and knowledge required to ensure that the correct and appropriate Goods are ordered.
2.5  If the Supplier is unable to supply the Goods—for example, because a product is out of stock, no longer available, the dispatch date cannot be met, or there is an error in the price on the Website or in the Offer—the Order will not be processed. If payment for the Goods has already been made, the Buyer shall be entitled to a full refund.
2.6  Any quotation given by the Supplier will not constitute an offer, and is only valid for the period of validity noted in the quotation. Any variations or complaints about quotations must be submitted within one week. Where any changes are made to the original quotation, the Supplier will issue a new quotation. Any orders placed after the period of validity will also be subject to a new quotation.
2.7  The Supplier reserves the right to make any changes to the specification of the Goods where such changes are necessary to comply with applicable statutory or E.U. requirements, or, where the Goods are supplied to the Supplier’s specification, provided that such changes do not materially affect their quality or performance.

3. Goods / Delivery of Goods

3.1  Liability for Buyer Specifications 
Where the Goods are manufactured in accordance with a specification provided by the Buyer, the Buyer shall indemnify the Supplier against all claims, costs, and losses arising from actual or alleged infringement of third-party intellectual property rights, including loss of profit, reputational damage, and reasonable legal or professional fees.
3.2  No returns accepted
Goods purchased from and supplied by the Supplier that are free from defects shall not be accepted for return, unless the Supplier has reached a separate agreement with the Buyer in this regard.
3.3  Incoterms 2020
Delivery of the Goods will be made CPT (Carriage Paid To) the Delivery Location in accordance with Incoterms 2020. The delivery shall be effected by the Supplier delivering the Goods to the location specified in the Order Acknowledgment. Any delivery requirements or restrictions must be communicated at the time the Order is placed. Delivery will be carried out by a third-party haulier. The Buyer must contact the Supplier immediately if there is an error in the delivery location referred to in the Order Acknowledgment.
3.4  Notification of incorrect Delivery Location
If the delivery address on the Order Acknowledgment is incorrect, the Buyer must notify the Supplier immediately.
3.5  Delivery Dates and Liability
Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier will not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Buyer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
3.6  Limitation of Delivery Liability
If the Supplier fails to deliver the Goods, its liability is limited to the Buyer’s reasonable costs of obtaining replacement goods of similar description and quality, less the price of the Goods. The Supplier shall not be liable for delays or non-delivery caused by Force Majeure, or the Buyer’s failure to provide adequate delivery instructions.
3.7  Delivery of the Goods will be completed on the Goods' arrival at the Delivery Location.
3.8  All delivery dates are approximate, and time is not of the essence. The Supplier is not liable for delays caused by Force Majeure or the Buyer’s failure to provide adequate delivery instructions.
3.9  If the Supplier fails to deliver the Goods, liability is limited to the Buyer’s reasonable costs of obtaining replacement goods of similar type and quality, less the price of the Goods. The Supplier is not liable for non-delivery caused by Force Majeure or the Buyer’s failure to provide adequate delivery instructions.
3.10 The Buyer must accept delivery of the Goods when they are ready. If the Buyer fails to do so, the Supplier may store the Goods and charge the Buyer for any related costs, unless the delay is caused by Force Majeure or the Supplier’s breach of contract.
3.11 The Buyer will not be entitled to reject the Goods if the Supplier delivers up to and including 10 per cent more or less than the quantity of Goods ordered.
3.12 The Supplier may deliver the Goods by instalments, which will be invoiced and paid for separately. Each instalment will constitute a separate contract. Any delay in delivery or defect in an instalment will not entitle the Buyer to cancel any other instalment.
3.13 If circumstances arise after the date of the Contract which will materially affect the Buyer’s credit worthiness, the Supplier will be entitled to suspend any part of the Contract until such time as the Supplier is reasonably satisfied that the Buyer will be able to comply with its obligations under this agreement.
3.14 The Supplier does not agree to deliver to addresses outside the UK. The order will only be accepted if the Order is for delivery to an address in the UK.
3.15 Any requests for Orders received from outside the UK will be referred to Kampmann GmbH & Co. KG

4. Quality of Gods / Warranty

4.1  The Supplier warrants that the Goods shall, at the time of delivery,
a) conform in all material respects with their description and any agreed specifications,
b) be free from material defects in design, material, and workmanship, and
c) be of satisfactory quality and fit for any purpose expressly made known to the Supplier by the Buyer.
4.2  The warranty period for the Goods is 24 months from the invoice date. Claims under this warranty must be notified in writing to the Supplier without undue delay after discovery of the defect.
4.3  The Supplier may, at its discretion, remedy any defect by:
a) repair of the defective Goods,
b) replacement of the defective Goods, or
c) refund of the price paid for the defective Goods.
4.4  The Supplier shall not be liable for defects arising from:
a) improper use, handling, or storage by the Buyer,
b) modification or repair by the Buyer or third parties without the Supplier’s prior consent, or
c) normal wear and tear.
4.5  The Supplier does not warrant that the Goods are suitable for purposes other than those expressly stated in the Contract or Order.

5. Charges and Payment

5.1  Price of Goods
The price of the Goods shall be as stated in the Order or, if no price is quoted, as per the Supplier’s Website or other documents at the date of delivery. Prices include packaging costs but exclude delivery charges, system design, installation, unloading, insurance, and any other services, which will be charged separately. The Supplier is not obliged to provide installation services.
5.2  Payment Terms
Invoices are issued when the Goods are dispatched. Payment for the Goods is due net 30 days from the invoice date unless otherwise agreed in writing. Payment must be made in full, without any deduction, set-off, or withholding, to a bank account nominated by the Supplier. Time for payment is of the essence.
5.3  VAT
All amounts are exclusive of VAT. The Buyer shall pay any applicable VAT in addition to the invoice amount at the same time as payment for the Goods is due.
5.4  Price Adjustments
The Supplier reserves the right to adjust the price of the Goods before delivery to reflect:
(a) any increase in costs beyond the Supplier’s control (e.g., taxes, duties, exchange rates, labour, or materials);
(b) changes requested by the Buyer to quantities, specifications, or delivery dates; or
(c) delays caused by the Buyer’s instructions or failure to provide adequate information.
5.5  Late Payment
If the Buyer fails to pay on the due date, the Supplier may charge interest at 8% per annum above the Bank of England base rate, accruing daily and compounding quarterly.
5.6  Creditworthiness and Suspension of Delivery
The Supplier may refuse to supply or suspend delivery of the Goods if:
(a) the Buyer’s creditworthiness deteriorates, or
(b) the Buyer fails to pay any amount when due.
The Supplier may also offset any amounts owed by the Buyer against amounts payable to the Buyer.

6. Intellectual Property

All Intellectual Property Rights in or arising out of or in connection with the Goods will be owned by or licensed by the Supplier. The Buyer will not allow any trade mark, instructions, warning or other information applied to the Goods to be removed, amended or obscured.

7. Limitation of liability

7.1  Liability that cannot be excluded
Nothing in these Conditions limits or excludes the Supplier’s liability for:
(a) death or personal injury caused by the Supplier’s negligence, or that of its employees, agents, or subcontractors; or
(b) fraud or fraudulent misrepresentation.
7.2  Excluded Liability
The Supplier shall not, under any circumstances, be liable for:
(a) indirect, special, or consequential loss or damage, including loss of profits, anticipated savings, business opportunity, goodwill, or reputation;
(b) loss or corruption of data or information;
(c) loss of production; or
(d) any remedial work carried out by third parties instructed by the Buyer, or where the Supplier’s installation and operation instructions or any manufacturer instructions are not followed. The Supplier may charge the Buyer for such remedial work.
7.3  Aggregate Liability
Subject to clauses 1 and 2 above, the Supplier’s total liability to the Buyer arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the amount paid by the Buyer for the Goods in question.
7.4  Exclusion of Implied Terms
To the fullest extent permitted by law, the terms implied by the Sale of Goods Act 1979 (sections 13–15) and the Supply of Goods and Services Act 1982 (sections 3–5) are excluded.
7.5  Entire Agreement & Reliance
The Contract constitutes the entire agreement between the parties. The Buyer acknowledges that it has not relied on any statement, promise, representation, assurance, or warranty not expressly set out in the Contract or referred to in these Conditions.
7.6  Survival
This clause shall survive termination of the Contract.

8. Termination and Consequences of Termination

8.1  Termination by the Supplier
Without limiting any other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Buyer if:
(a) the Buyer fails to pay any amount due on the due date;
(b) the Buyer suspends or threatens to suspend payment of its debts, is unable to pay its debts as they fall due, or admits inability to pay;
(c) the Buyer enters into negotiations or arrangements with creditors, or has a receiver appointed over its assets;
(d) any similar insolvency or financial event occurs in any relevant jurisdiction;
(e) the Buyer suspends or ceases, or threatens to cease, to carry on substantially all of its business; or
(f) the Supplier reasonably believes that any of the above events are about to occur.
8.2  Suspension of Deliveries
The Supplier may suspend all deliveries under this Contract or any other contract with the Buyer if the Buyer fails to pay amounts due or becomes subject to any of the events above, or if the Supplier reasonably believes such events are imminent.

9. Compliance and Modern Slavery

9.1  The Buyer shall comply with Suppliers’s Code of Conduct for business partners, the UN Global Compact Initiative, and the UK Modern Slavery Act 2015, including the prohibition of forced or child labour, discrimination, and environmental violations.
9.2  Serious breaches of law, the Code of Conduct, or the Modern Slavery Act entitle the Supplier to terminate the Contract immediately.

10. Force majeure

10.1 The Supplier shall not be liable to the Buyer for any delay or failure to perform its obligations under this Contract due to a Force Majeure Event, including but not limited to acts of God, natural disasters, fire, flood, war, strikes, government actions, or any other circumstances beyond the Supplier’s reasonable control.
10.2 If a Force Majeure Event prevents the Supplier from supplying any of the Goods for more than eight weeks, the Supplier may, without limiting any other rights or remedies, terminate this Contract immediately by giving written notice to the Buyer.

11. Environmental

11.1 The Buyer shall be responsible for all costs, charges, and expenses arising from or in connection with the decommissioning, recovery, recycling, and disposal of the Goods, and the Supplier shall not be liable for any such costs or expenses.
11.2 The Buyer is responsible for obtaining and complying with all necessary licences, permits, permissions, and consents from relevant regulatory bodies, and for complying with all applicable laws and regulations in relation to the storage, installation, use, operation, maintenance, transportation, decommissioning, recovery, and disposal of the Goods.
11.3 The Buyer shall indemnify the Supplier against all costs, claims, losses, and expenses (including reasonable legal costs) arising from any breach of this clause, whether wilful, negligent, or otherwise.

12. General

12.1 Assignment and Subcontracting
The Supplier may assign or subcontract any of its rights or obligations under this Contract. The Buyer may not assign or subcontract any rights or obligations without the Supplier’s prior written consent.
12.2 Testing, Inspection, and Documentation
The Supplier does not carry out testing and inspection services. This will need to be arranged and paid for separately by the Buyer.
12.3 Insurance
Each party shall maintain sufficient insurance to cover its liabilities under this Contract and shall provide proof of insurance upon reasonable request.
12.4 Waiver
A waiver of any right under this Contract is only effective if in writing and does not affect subsequent breaches or rights.
12.5 Severance
If any provision of this Contract is invalid or unenforceable, it shall be amended or deleted to the minimum extent necessary without affecting the validity of the remaining provisions.
12.6 No Partnership or Agency
Nothing in this Contract creates a partnership, joint venture, or agency. No party may act as agent for or bind the other party.
12.7 Third Parties
No person who is not a party to this Contract has any rights to enforce its terms.
12.8 Variation
Any variation or amendment to this Contract is only effective if agreed in writing and accepted by the Supplier.
12.9 Governing Law and Jurisdiction
This Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.