Customer Service
Customer Service
We provide on-site support. Take advantage of our nationwide Customer Service network with extensive after-sales service.
Your satisfaction is our top priority
Our service technicians are always on hand to help with any error messages or queries regarding your system. You can reach us by email, using the contact form, or by phone. Contact us for comprehensive support to help you get your system performing smoothly again.
Service hours
Our Technical Advisory team would be pleased to help with any questions or complaints you may have about our products.
Monday – Friday
8am - 4pm
Selected services
Make the most of the services we provide. Our aim is to maximise the performance of your system and ensure smooth operation, both for existing and newly commissioned systems.
Existing systems
Does your existing Kampmann system require maintenance or an update? Or is it not performing at its best? Our experienced Customer Service team will take care of any issues.
Initial commissioning
We offer a comprehensive commissioning service to ensure that your new systems operate perfectly. Our service team will optimise the energy efficiency of your new system and make sure you'll enjoy maximum comfort right from the start
Get in touch with us if you experience staff shortages on site. We offer optional site surveys and installation services for trench heating systems or chilled ceilings.
Technical documentation
Looking for technical documentation or other details for your equipment?
You'll find online catalogues, installation instructions, CAD drawings, specification texts and much more.
Take advantage of our wide Customer Service network
The Kampmann and Nova Customer Service team is committed to ensuring that our customers are satisfied throughout the entire after-sales service process. We offer you flexible options for expressing your concerns and ensure that your cases are resolved quickly. Take advantage of our service 24/7.
Customer Support Request
Enter your customer support request here.
We will reply to your request as quickly as possible within office hours.